Residential Computer Service

ComputerServices

HMG ePublishing offers a full range of IT solutions to meet your computer service needs. Our on-site computer services include: troubleshooting and repair; Installation and Setup Services

Troubleshoot and Repair

Most home office users don't have time to hassle with bringing a computer to a retail repair shop. Why make customers go through the process of unplugging all the wires, packing the PC up in the car, dropping it off for several days, going back to pick up the PC and attempting to set it all back up again. HMG ePublishing makes it easy by going directly to the customer's home or office to handle their computer troubleshooting and repair needs. HMG ePublishing makes it convenient for customers to get their problems solved quickly. In extreme circumstances HMG ePublishing will pick up the PC, repair it in-house and deliver it back to the customer ready to plug and play. Repair services include:

  • PC Check-Up: Clean debris and dust from case, fans, defragment hard disk drive.
  • Diagnostic: Troubleshoot system to see if there are any unseen problems.
  • Spyware/Virus Removal: HMG ePublishing will remove harmful programs on your PC including but not limited to, Trojan horse programs, Viruses, Spyware, Adware, Hijacker, and others
  • PC Clean: Dust and clean fans and drives.
  • Data Migration (Transfer): transfer data or files from one computer to another
  • Operating System Installation: Update or installation of Windows operating systems.
  • Card Installation: Installation of an internal expansion card to your PC or notebook.

Virus, Worm, Spyware Removal

At any given time thousands of computer viruses, worms and spyware are in circulation on the internet. Millions of users with always-on high-speed internet connections are prime targets for hacker probing, worms and viruses. Unfortunately these malicious programs cause massive frustration and millions in lost revenue due to computer errors, stolen information and downtime. HMG ePublishing provides software and hardware solutions to remove and combat continuous attempts by unknown internet predators.

Wireless Networking

HMG ePublishing helps customers share internet access through a single wireless router. This saves customers the trouble and expense of running cables throughout their home or office. Wireless networking provides mobile users with laptops and handheld devices convenient access from any point within range of the router. All computers on a wireless network can share printers, files, graphics and multi-user applications connected anywhere in the home or office. Most wireless routers can be purchased with encryption technology for secure communications. This is an added level of protection to help prevent intruders from accessing the computers on a wireless network.

Data Backup and Recovery

When it comes to protecting valuable computer data, most of us know that we should be making regular backups because a system failure would cause unthinkable hardship. Even with this knowledge, many customers live through each day without a backup for accounting data, databases, digital photos and other important files that are irreplaceable. HMG ePublishing is focused on providing solutions that help small businesses and home users protect their data without investing a lot of time and energy. For protection and complete recovery of data customers turn to HMG ePublishing experts.

High-Speed Internet Setup

There are millions of High speed DSL and Cable internet subscribers throughout the United States. The numbers continue to increase as provider competition drives down monthly costs. Many small office and home office (SOHO) computer users rely on the internet for daily correspondence and business transactions. Often a technician is required to install and resolve equipment connectivity issues. HMG ePublishing provides DSL and Cable modem setup with internet access to multiple computers in one location.

Software Training

HMG ePublishing is focused on personalized training for QuickBooks, MS Office, Photoshop and other products. Getting the right advice on how to best use software applications is important. Often it is easier to be shown the way by someone who knows the software to get you going quickly. So whether you want to learn how to download and print pictures from your new digital camera, or how to use the accounting software that came with your computer to balance your personal checkbook, HMG ePublishing can show you the way!

Audio Visual

Did you just get a new T.V and need it set up? Want to set up your ultimate surround sound experience? Maybe youve always wanted to install a custom movie room? Whatever your audio/visual needs, HMG ePublishing can do it! HMG ePublishing provides professional, affordable installation services for all of your audio/visual needs. Many people do not realize that the peripherals such as the wires and connectors are just as important as the A/V equipment itself. A HMG ePublishing representative will guide you through this process to make it the most enjoyable experience for you and your family.

We treat your new investment with care and respect. Thats why our installation specialists will wear white gloves and shoe covers to ensure that we do not leave any dust/dirt behind. We also take care of vacuuming, and removal of trash. We realize that were guests in your home, and our goal is to do the job right the first time without leaving so much as a trace behind.

Certain installations may result in additional charges. HMG ePublishing representative will provide an estimate of additional charges during the pre-installation survey.

HMG ePublishing will not move or install any type of electrical outlets, for these services please contact an electrician.

The previous services are for residential use only. Shared Internet Office Solutions Share a single broadband connection with your entire office. HMG ePublishing offers Internet connection sharing Routers, Switches, and Access Points with advanced security features. Let us help you jump start your business network by connecting local wired and wireless PCs, and remote or traveling users to your office network with secure access.

Additional Services

  • Media center setup: HMG ePublishing can hook up your media center PC to your TV and home entertainment system.
  • Game center Setup: HMG ePublishing will set up your console or PC for online gaming. We can also set up either wired or wireless network that is safe and secure for your children to play online games.
  • Smart TV setup: HMG ePublishing can set up your Smart TV hardware and service and configure your existing ISP setting to Smart TV
  • Digital camera Setup and Training: HMG ePublishing can help you set up and install your digital camera software to your existing computer. We will cover all the basic functions you will need to know to effectively use your new camera. Training will cover: transferring your photos from your camera to your PC, basic photo editing, making a photo slide show, and sharing photos with family and friends.
  • MP3 Setup and Training: HMG ePublishing will help you with quick and easy training on how to operate your new MP3 player.
  • Universal Remote Setup: HMG ePublishing will setup and demonstrate how to use your new universal remote.
  • Video to DVD Transfer: HMG ePublishing can transfer up to 2 hours of your personal home videos to DVD format.
  • Voice Over Internet Protocol (VOIP) Telephone Setup: HMG ePublishing can install and configure your VOIP router, optional connection to existing phone network and disconnection from telephone NID.

Contact Us

Contact HMG ePublishing today for a free consultation and residential computer services assessment.